Shipping policy

Shipping Policy

FREE shipping on every order within the United States. No minimum.

Shipping cost	FREE
Processing time	1–3 business days
Delivery time (after shipping)	7–12 business days
Total time (order to delivery)	8–15 business days
Ships to	United States only

Where We Ship

We ship to all 50 US states. We do not currently ship to APO/FPO addresses or outside the United States.

Processing Time

Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed after 2 PM ET or on weekends begin processing the next business day.

Delivery Time

After your order ships, delivery takes 7–12 business days, so most orders arrive 8–15 business days after they are placed. Items ship from our fulfillment partners' warehouses, and these times already include that.

Order Tracking

When your order ships, you will receive an email with your tracking number. Tracking may take 24–48 hours to update. If your order has several items, they may arrive in separate packages with separate tracking numbers.

Delays

Delivery times are estimates. Peak seasons, weather or carrier issues can sometimes cause delays. If your order has not arrived within 15 business days of shipping, contact us and we will help right away.

Wrong Address

Please double-check your address at checkout. If you spot a mistake, email us immediately and we will update it before your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date (include a photo for damaged items). We will send a free replacement or a full refund.

Contact Us

Nested Paws (operated by Premium288 LTD)
Email: store@nestedpaws.com
Phone: +1 (720) 794-1803
Address: 62 Shakespeare Road, London SE24 0JZ, United Kingdom