FAQ

How much is shipping?

Shipping is FREE on every order, with no minimum spend.

How long does delivery take?

Orders are processed within 1–3 business days and delivered in about 7–12 business days. You'll receive a tracking link by email as soon as your order ships. See our Shipping Policy for details.

Do you have any bundle deals?

Yes. Buy any 2 items from our Trending Now collection and save $15, or get all 3 and save $25. The discount is applied automatically at checkout while the offer runs.

What is your return policy?

You have 30 days from delivery to return unused items in their original packaging for a full refund. See our Refund & Return Policy.

How do I choose the right size?

Products with sizes include a size chart in the description. When in doubt, size up so you (or your pet) have room to move.

How do I wash my pet's bed?

Most of our beds have removable, machine-washable covers. Check the care label and wash on a gentle cycle.

Still have questions?

Contact us and we'll get back to you within one business day.